Customer Service for Anything

Helping people find answers.

Psst, it's free!

Ask for help on anything

1-800-927-7671(press 3)

* By texting CHAT, you consent to receive text messages from or on behalf of Zappos at your mobile number provided. Consent is not a condition of any purchase. Text STOP to end your chat. Message & data rates may apply. We're available to respond 6am - 11pm PST but text us anytime and we'll get back to you! If it's urgent, give us a call!

How it works

The world is changing a lot. It is for us too. But the one thing we do know is we love helping people. You may know us for our great service. But our hope with Customer Service for Anything is that we can offer up our fantastic customer service team to help you in anyway that we can — no purchase necessary.

How can we help you?

Talk to Zappos Customer Service

Looking for a kind voice to discuss the latest Netflix show, your dream vacation plans, or simply the weather? We'd love to connect and are here to chat — about anything.

1-800-927-7671(press 3)
Talk to Zappos Customer Service

Searching for flour to try that homemade bread recipe? Running low on paper towels? Need more dog treats for your furry friend? We're happy to call around and find grocery stores stocked with what you need.

1-800-927-7671(press 3)
Talk to Zappos Customer Service

Craving Thai noodles? Burgers and fries? A burrito bowl? We can look into what restaurants are open for delivery near you.

1-800-927-7671(press 3)
Talk to Zappos Customer Service

Need some new apps to keep you busy while social distancing? From virtual workouts to online gaming, we’ve got some recommendations for you.

1-800-927-7671(press 3)

Whatever it is you may need, we are here for you. We are waiting for your call with open arms and open ears — because at Zappos, you're part of our family.

Ask for help on anything

1-800-927-7671(press 3)

* By texting CHAT, you consent to receive text messages from or on behalf of Zappos at your mobile number provided. Consent is not a condition of any purchase. Text STOP to end your chat. Message & data rates may apply. We're available to respond 6am - 11pm PST but text us anytime and we'll get back to you! If it's urgent, give us a call!

Examples of what people are reaching out about

"Can you help me find a pair of 10lb hand weights?"
"I'm looking for food delivery in my area that's still open."
"I can't find any blood banks in my area that are open today. Can you help call some to see which ones are open?"
"I'm just calling because I am bored and need someone to talk to, is that ok?"
"Our hospital is in need of pulse oximeters, we can not locate any, can you help us track some down?"
"Do you have any links to good DIY mask making tutorials?"
"How are you feeling? Are you doing OK with all these people calling in asking for help from you?"
"What has been posted publicly by my local government about stay at home orders for my county?"

Ask for help on anything

1-800-927-7671(press 3)

* By texting CHAT, you consent to receive text messages from or on behalf of Zappos at your mobile number provided. Consent is not a condition of any purchase. Text STOP to end your chat. Message & data rates may apply. We're available to respond 6am - 11pm PST but text us anytime and we'll get back to you! If it's urgent, give us a call!